FAQ
Most frequent questions and answers
As of now, shipping is automatically calculated at checkout for online purchases. If you commission a piece and are not local to the artist, we send you a list of shipping options from a variety of mailing companies that vary by weight, distance, and how soon the customer wants the piece delivered so you can choose the best option for you.
For pieces that are outside of commission contracts, such as prints or originals from HJ Creations’ studio, there are specific policies.
All print sales are final unless there is proof it was damaged during delivery (not after receiving it). Any originals damaged during delivery has two options. It can be refunded (not including shipping costs) or sent back and touched up by the artist and returned without any additional shipping fees.
If the commission is over $200, to protect myself and the client, it is required for both of us to sign a contract that certifies the project, the price, and time line we have discussed will happen. HJ Creations strongly encourages their clients to read over the contract and ask any clarifying questions before signing.
While HJ Creations is always updating this website, you can find Hannah’s most recent work, pop-up market dates, and news via social media.
There is also a newsletter coming soon that you can sign up for to get quarterly updates on HJ Creations.
Whether you have a specific idea of your commission, no idea, or something in the middle, you can contact HJ Creations to schedule your free 30 minute consultation. This allows the artist to have a better understanding of what you would like and to discuss the medium, price range, and duration of the project. If you are interested in scheduling a consultation time, please fill out the email form below and we will get back to you within 48 hours.